What are your business hours?

Our Customer Service Representatives are in the office from 9:00 AM to 5:30 PM EST.
An application form can be faxed to you 24 hours a day by calling:

Call Toll Free - 24 hours, 7 days a week
1-877-995-1400

When will a Representative contact me after I have sent my application and faxed my documents back to your company?

A Customer Service Representative will call you the same day or the following business day. You may call us Toll Free 1-877-995-1400 after you have sent your FAX to check on the status of your application. All applications are processed in the order by which they are received.

What information do I need to Fax back to your company in order to apply for a loan?

Most Recent Paystub or Benefit Award Letter

When am I due to pay back the loan?

Our Customer Service Representative will coordinate the pay back of your loan
with your next payday.

Do I have to pay back the loan in full?

Our Customer Service Representative will explain the loan repayment schedule to you at the time your loan has been approved. CLICK HERE to review the loan repayment schedule.

How do I repay my loan?

Your account will automatically be refinanced on each due date for a total of 6 paydays. If at any time you wish to pay your loan in full, please call our office at 1-877-995-1400 Option #2 and Option #4 during regular business hours, Monday-Friday 8:30 a.m. - 5:30 p.m. EST. CLICK HERE to review the Loan Repayment Schedule

Once I have paid off my loan in full, when can I get another loan?

You can reactivate your account 3 business days after you have paid off your loan. If your loan was paid in full on a Friday, you can reactivate your account on a Wednesday.

What about security over the internet?

We understand the importance of protecting your right to keep information about you secure. Our site is fully protected by the latest in encryption technology. It's virtually impossible for any outside source to compromise the security. How can I be sure that an internet website is actually secure? There are 2 key indicators that should be present whenever you are submitting sensitive information via a web form. First, your browser should be indicating a small lock symbol in the status field, usually located on the lower right portion of the browser's frame. Second, in your address bar at the top of your browser, the web page address should indicate the https:// protocol. Typically a web page will be called using only the http:// protocol. The "S" in the https:// protocol stands for "Secure", without it your information may not be secure.

If I don't have access to a fax machine, can I scan my documents and email them to you?

Yes, you may scan your documents if you are familiar with scanning. The documents should be e-mailed to apply@cashadvance.net. The documents should be in a jpeg, pdf, or bmp. format. Please try to print your documents out before emailing them to us. Many times the document size is too large (over 100 Kb) and we are unable to print the documents out.

What if I am Retired or receiving Social Security Income?

We accept retirement income as well as social security income, including permanent disability. You will need to fax the following additional items depending on which situation applies to you:

Will you approve loans for applicants who have recently declared bankruptcy?

NO. In order for us to approve a loan the applicant must NOT be in an active state of bankruptcy or have recently filed for bankruptcy status.

Do you issue loans in all 50 states?

NO. Currently we DO NOT make loans in in the following states:

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Do you issue loans to military personnel or government workers? No. We DO NOT accept applications from any active duty member of the military. We DO NOT accept applications from anyone who is married to or separated from an active duty member of the military. We DO NOT accept applications from anyone who is claimed as a dependant of an active duty member of the military. If any of the above conditions apply to you please do not apply. Back to top How much is the finance charge? The Annual Percentage Rate (APR) on a typical 14 day loan is 782.14%, which is $30.00 per every $100.00 borrowed. You can also refinance your loan.   Back to top How do I get a personal email address? Are you using your employer's email system to manage your personal email communication? Having a personal email address is a great way to insure privacy of your personal business. If you don't already have a personal email address, FREE web-based email accounts are an excellent way to separate your personal emails from your business emails and still allow convenient access from any computer that is connected to the internet. The following sites offer FREE personal web email accounts: Yahoo Mail Hotmail Netscape Mail Back to top What is SignMyLoan.net? Signmyloan.net is your secure, quick and easy online access to your loan agreement. You may log in anytime in order to manage your new or existing account with us. New customers may log in to sign their newly issued contract. Please go to www.signmyloan.net and follow the instructions. Soon Existing customers may log in to re-borrow and/or refinance their current loan. We will email all of our existing customers when this option is available. Back to top What is my SignMyLoan.net Username & Password? Your username is your Social Security Number (no dashes) and your password is your Home Phone Number (no dashes). If you use a cell phone instead of a home phone number please enter this number instead. Click here to Login! Your business is important to us. Thank you for using National's Cash Advance and Payday Loan Center to serve your needs.   Back to top